Refund Policy

General Policy

Busy Babies strives to provide high-quality education and services. However, we understand that circumstances may arise where a refund may be necessary. Please note that refunds are subject to the specific terms and conditions outlined below.

Non-Refundable Fees

Certain fees, such as registration fees, admission fees, and non-refundable deposits, are non-refundable. These fees are typically charged to cover administrative costs and secure a child's place in the school.

Refundable Fees

Refundable fees, such as tuition fees, may be eligible for a refund under specific circumstances, such as:

Withdrawal from School: If a child withdraws from the school, a prorated refund of tuition fees may be considered, minus any non-refundable fees. The specific refund amount will depend on the timing of the withdrawal and the school's policies.
School Closure: In the event of a school closure due to unforeseen circumstances, such as natural disasters or government mandates, a prorated refund of tuition fees may be provided.
Medical Reasons: In case of a prolonged medical condition preventing a child from attending school, a refund may be considered on a case-by-case basis, with appropriate medical documentation.

Refund Process

To initiate a refund request, please submit a written application to the school administration, outlining the specific reason for the refund. The application must include necessary documentation, such as medical certificates or other relevant evidence.

The school administration will review the refund request and determine the eligibility for a refund based on the specific circumstances. The refund process may take up to 4 weeks to be processed.

Force Majeure

Busy Babies shall not be liable for any delay or failure to perform its obligations under this refund policy due to circumstances beyond its reasonable control, such as natural disasters, acts of God, government regulations, or other unforeseen events.

Changes to the Refund Policy

Busy Babies reserves the right to modify or amend this refund policy at any time. Any changes will be effective immediately upon posting on our website.